Refunds and Cancellation Policy
Thank you for choosing Excel Dental Care. We strive to provide exceptional dental services to our patients. Please read the following policy regarding refunds and cancellations carefully:
- Cancellation Policy:
- Once an appointment is scheduled, we reserve time specifically for you. If you need to cancel or reschedule your appointment, we kindly ask for at least [insert time frame, e.g., 48 hours] notice prior to your scheduled appointment time.
- Failure to provide sufficient notice may result in a cancellation fee.
- Refunds Policy:
- We do not offer refunds for services provided. All payments made for dental services are non-refundable.
- In case of dissatisfaction with the provided service, we encourage you to discuss your concerns with our team. We are committed to addressing any issues and ensuring your satisfaction to the best of our ability.
- Exceptions:
- In rare cases of extenuating circumstances, such as emergencies or sudden illness, we may consider waiving the cancellation fee at our discretion. Please contact us as soon as possible in such situations.
- Appointment Modifications:
- If you need to modify your appointment time, please contact us at least [insert time frame, e.g., 48 hours] in advance. We will do our best to accommodate your request based on availability.
- Missed Appointments:
- Missed appointments or appointments canceled without sufficient notice may result in a cancellation fee. This fee helps cover the costs associated with the reserved time slot and the inconvenience caused to our practice and other patients.
By scheduling an appointment with [Your Dental Clinic Name], you acknowledge that you have read, understood, and agree to abide by the terms of our No Refunds and Cancellation Policy.
Please feel free to contact us if you have any questions or require further clarification regarding our policy.
Thank you for your cooperation.
Sincerely,
Excel Dental Care
